Compliance

Compliance Policy

In line with one of the four items in the T&D Life Group's Management Vision - "Broadly fulfill our social responsibilities with high ethical standards and strict compliance practices" - the Group views sustaining rigorous compliance performance as an important management task.
The Group has established the T&D Life Group CSR Charter and the T&D Life Group Compliance Code of Conduct as a means of helping to ensure comprehensive awareness of fundamental compliance policies among officers and employees and thus promote rigorous compliance throughout its operations.

Compliance Policy

Compliance Promotion System

T&D Holdings is responsible for comprehensively promoting compliance throughout the T&D Life Group, taking into account the business scale and special characteristics of the three insurance companies and other Group companies.
The compliance promotion system centers on the Group Compliance Committee, a subordinate body of the Board of Directors. The committee is responsible for monitoring and improving compliance activities throughout the Group. Chaired by the president and comprising all exective officers with responsibility for business execution, the committee deliberates on various compliance-related issues, and ensures that measures in line with those decisions are thoroughly implemented.
The unit responsible for comprehensively implementing compliance promotion activities is the Risk Control Department, which works with the compliance departments of each of the life insurance companies, while conducting periodic monitoring and providing guidance and assistance. Compliance promotion systems at the three life insurance companies are centered on the compliance committees and departments of each company.

Compliance Implementation

By implementing measures based on the fundamental policies just described and paying due consideration to the business scale and special characteristics of each Group company, the T&D Life Group strives to ensure employee consciousness of compliance issues. For example, the Group has established a Compliance Program to serve as a plan for ensuring strict compliance performance among all directors and employees at T&D Holdings, the three life insurance companies, and other Group companies. Moreover, the Group has created Compliance Guidelines to provide concrete explanations of how to thoroughly implement compliance regulations in the course of business operations.

Internal Reporting System

All the three life insurance companies have individually established their internal reporting system, however, in April 2005, the T&D Life Group has created a new Group-wide internal reporting system of the T&D Group Help Line. The help line is intended to serve as a conduit for reports from any officer or Group employee on instances of illegal behavior and other compliance infractions, helping to forestall if possible the occurrence of such events and quickly assess and remedy the situation if not. Rules have been established that stipulate that whistleblowers will not suffer from any disadvantageous treatment due to their submission of reports, and the employment of an outside report reception company facilitates the strict preservation of whistleblowers' anonymity.
The Group will make the utmost efforts to comply with all the requirements of compliance, using these inside informant systems.

Protection of Personal Information

In April 2005, T&D Holdings established the Privacy Policy for Personal Information Protection. The Company will ensure that all possible efforts are made to protect personal information based on this privacy policy, and in strict compliance with all applicable laws and regulations.

 

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