The T&D Insurance Group has established this Human Rights Policy (the Policy) as a set of standards applicable to all executives and employees*, based on the Group's Corporate Philosophy and the T&D Insurance Group CSR Charter. We recognize that our business activities could potentially have human rights impacts. We are committed to conducting our business activities with respect for the human rights of all stakeholders in line with this Policy.

We expect all our business partners to understand and adhere to this Policy. We also strive to use our leverage to contribute to a society where all people’s human rights are respected.

1. Our Position on Respect for Human Rights

We aim to be a group that contributes to all people and society through creating value, and fulfill our responsibility to respect human rights of all stakeholders related to our business activities. We commit to respecting internationally recognized human rights as set out in the International Bill of Human Rights and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work. We support the United Nations Guiding Principles on Business and Human Rights, and as a signatory to the United Nations Global Compact, we also commit to implement their Ten Principles.

Where national laws and international human rights standards differ, we will follow the higher standard. Where they are in conflict, we will seek ways to respect internationally recognized human rights while still complying with applicable local laws.

2. Implementation of Human Rights Due Diligence

We commit to implement human rights due diligence to identify, prevent and mitigate adverse human rights impacts associated with our business activities. We strive to deliver appropriate remedial measures when we discover that we have caused or contributed to adverse human rights impacts.

We strive to engage and consult with relevant stakeholders to appropriately understand and address our business activities’ impact on human rights.

3. Training and Raising Awareness

We will provide training on respect for human rights to all executives and employees to raise awareness and to build capacity to effectively implement this Policy.

4. Grievance Mechanisms

We have whistle blowing channels through which concerns and grievances related to human rights can be raised, which are accessible to all our executives and employees. We also have mechanisms through which human rights concerns and grievances associated with our business can be raised by external stakeholders, such as customer desks of the head offices and branch offices, call centers (customer service centers) and online reporting channels. We continue to optimize our grievance procedures in order to respond to internal and external concerns and grievances associated with our human rights impacts.

5. Reporting on Our Progress to Respect Human Rights

We will continuously report progress on our efforts to respect human rights through our website, Sustainability Report and other communication channels.


*The term “all executives and employees” includes employees across all employment forms, including contract employees, part-time employees, in addition to full-time employees.


July 1, 2020
Approved by T&D Holdings Board of Directors

Human Rights Due Diligence

T&D Insurance Group is committed to implementing human rights due diligence to identify, prevent and mitigate adverse human rights impacts associated with our business activities.

Implementation of human rights due diligence is monitored on a yearly basis, and the results are reported to the Group SDGs Committee. The results and the discussions at the committee are reported to the board of directors.

Prior to establishing the human rights policy, we piloted human rights due diligence for the first time in 2019 within our Group. While we did not identify instances of human rights abuses that requires corrective action in this process (as of March 2020), we continue our efforts to identify and address adverse human rights impacts associated with our business and to promote respect for human rights by effective implementation of human rights due diligence in line with our human rights policy.

Human Rights Due Diligence